Suicide Prevention Hotline: 1-800-273-8255 | Optum Member Crisis Line: 1-855-202-0973

Considering the current efforts to stabilize the spread of COVID-19, the Department of Health and Welfare instructed Liberty Healthcare to temporarily conduct all assessments over the phone.

This temporary change is to promote the health and safety of Medicaid members and Liberty Healthcare employees. 



Youth Empowerment Services (YES)

The Idaho Department of Health and Welfare, Division of Medicaid has contracted with Liberty Healthcare Corporation as an independent assessment provider for the Youth Empowerment Services (YES) / Jeff D Program. It is Liberty's responsibility to provide clinical diagnostic assessments and Child and Adolescent Needs and Strengths (CANS) assessments to determine if an applicant can be considered a YES Class Member. If you have any questions about our services, please do not hesitate to contact us. We have friendly, knowledgeable representatives available

Monday to Friday, 8:00am - 6:00pm US Mountain

time to assist you.


The Idaho Department of Health and Welfare, Division of Medicaid has the latest information on their official YES program available at:

Additional Information on the Assessment process:


YES Program Contacts
Description of Assistance Available
Agency and Contact Information
YES information for Medicaid members
YES information for Medicaid/ OPTUM Network Providers
Independent Assessor for access to YES services Liberty Idaho Independent Assessment Services (Idaho IAS):
  • Toll: 208-258-7980
  • Toll-Free: 877-305-3469
  • FAX: 208-258-7985
  • Email:
  • Website:
Non-Emergency Medical Transportation Inquiries
YES information, access to YES services
Concerns related to Division of Behavioral Health Children’s Mental Health Services Call your local Behavioral Health Regional Office as noted below or Central Office:
Medicaid Eligibility
Information regarding children’s Developmental Disabilities and or Infant Toddler Program
Information regarding local area resources or to assist families in navigating the YES system, Division of Behavioral Health, Department of Health and Welfare

Find your Department of Health and Welfare Division of Behavioral Health regional and local offices:

Technical support issues for the web-based ICANS system. Includes issues related to system (browser) configuration, system functionality, and troubleshooting. Support requests may be submitted online via portal, email, or by phone. DBH ICANS Helpdesk:
Technical and clinical support issues related to the use of the Idaho CMH CANS (and related tools) including, but not limited to: Accessing online CANS Certification course materials, anticipated implementation activities related to the CANS in Idaho (who, what, when, how, and why of CANS in Idaho), and general questions related to the collaborative use of the CANS across all YES Stakeholders. DBH ICANS Helpdesk:
Questions regarding youth with mental health issues committed to IDJC. Sharon Harrigfeld, Director, Idaho Department of Juvenile Corrections
  • Phone: 208-334-5100
  • Email: